Terms Of Service

Last Updated: 18/02/2025

Who We Are

Drift Noosa ("we," "us," or "our") operates the website driftnoosa.com (the "Site"). We are dedicated to providing high-quality fashion products and services. This document outlines the terms and conditions governing your use of our Site.

1. Acceptance of Terms

By accessing and using our Site, you confirm that you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our Site. We reserve the right to modify these terms at any time. Continued use of the Site after such changes will constitute your acceptance of the new terms.

2. License to Use Our Site

Subject to compliance with these Terms, we grant you a revocable, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes.

3. Definitions

For clarity, the following terms apply:

  • "Company" refers to Drift Noosa, 2/290 Boundary Street, Spring Hill, QLD 4000, Australia.
  • "Device" refers to any internet-connected device such as a phone, tablet, or computer used to access our Site.
  • "Service" refers to the e-commerce services provided by Drift Noosa.
  • "Third-Party Service" includes any partners, payment processors, or marketing services we use.
  • "User" or "You" refers to any person accessing or using our Site.

4. User Responsibilities

You agree to:

  • Provide accurate and up-to-date information when creating an account or placing an order.
  • Maintain the security of your account credentials and restrict access to your account.
  • Notify us immediately of any unauthorised use of your account.
  • Accept full responsibility for all activities conducted through your account.

5. Restrictions

You may not:

  • Use the Site for any illegal or fraudulent activity.
  • Copy, distribute, or modify any content on the Site without our permission.
  • Attempt to gain unauthorised access to our systems or interfere with the operation of the Site.
  • Engage in conduct that violates intellectual property rights or removes proprietary notices.

Violation of these restrictions may result in account termination and legal action.

6. Information We Collect

We may collect personal information when you:

  • Create an account.
  • Place an order.
  • Subscribe to our newsletter.
  • Contact customer service.

Types of Information Collected:

  • Personal Identification Information: Name, email address, mailing address, and phone number.
  • Payment Information: Payment details processed securely through third-party payment processors.
  • Non-Personal Identification Information: Browser type, device type, IP address, and website activity.

For more details, refer to our Privacy Policy.

7. Returns and Refunds

If you are not satisfied with your purchase, you may request a return or exchange within 30 days from the delivery date.

  • Items must be unused and in original condition with all packaging and tags intact.
  • Refunds are processed to the original payment method within 5 business days of return approval.
  • Return shipping costs are covered by the customer unless the item is defective or incorrect.

For full details, refer to our Return Policy.

8. Limitation of Liability

To the fullest extent permitted by law, Drift Noosa shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages arising from your use of the Site.
  • Any loss of data, business interruption, or unauthorised access to accounts.
  • Any delays, disruptions, or failures beyond our reasonable control.

Our total liability for any claim shall not exceed the amount paid for the purchased product.

9. Indemnification

You agree to indemnify, defend, and hold Drift Noosa, its affiliates, and employees harmless from any claims, damages, or liabilities arising from:

  • Your use of the Site.
  • Violation of these Terms.
  • Third-party claims related to your actions on our platform.

10. Your Suggestions

Any feedback, comments, ideas, or suggestions ("Suggestions") provided to Drift Noosa shall remain our sole and exclusive property. We may use, modify, or distribute your Suggestions without compensation or credit.

11. Your Consent

By using our Site, registering an account, or making a purchase, you consent to these Terms of Service and our Privacy Policy.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of external sites.

Users should review the terms and privacy policies of any external sites before engaging with them.

13. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance the user experience.

  • Users can adjust their browser settings to disable cookies.
  • Full details on tracking and opt-out options can be found in our Privacy Policy.

14. Termination of Use

We reserve the right to terminate or suspend any user account if we determine:

  • Violation of these Terms.
  • Fraudulent activity.
  • Abuse of our services.

Users will be notified of account termination where applicable.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of Australia, without regard to conflict of law principles.

Dispute Resolution:

  • Users agree to attempt informal resolution before legal action.
  • If unresolved, disputes shall be settled through binding arbitration in accordance with Australian consumer law.

16. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted with an updated effective date.

Continued use of the Site after changes constitutes acceptance of the revised Terms.

17. Contact Us

For any questions regarding these Terms, contact us at:

  • Email: hello@driftnoosa.com
  • Phone: +61481834027
  • Business Address: 2/290 Boundary Street, Spring Hill, QLD 4000, Australia